A Gripe

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supervalkoinen
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A Gripe

Post by supervalkoinen » Fri Oct 04, 2013 9:28 pm

Those who know me will be aware I'm not averse to complaining, but sometimes it's just too much when you're simply out for a quick, quiet pint or two.

That aside, in the past couple of weeks I've been in 2 current Chester GBG entries where the standard of hygiene has been below standard. All those who have attended our chairman's pre-festival H+S talk will be aware of the fact that the bar person's hands should never come into contact with the part of the glass which the customer drinks from.

I find it appalling that professional bar staff are not aware of this, handing glasses across the bar by holding the rim, and would remind any managers who read this of their own responsibilities.

Rant over.

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jamesb
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Re: A Gripe

Post by jamesb » Sat Oct 05, 2013 9:27 am

... and stop leaning on the bloody swan necks of the pumps.
James

“When you have lost your inns, drown your empty selves, for you will have lost the last of England.”
Hilaire Belloc, Preface to The Four Men (1911) ...

Tarquel
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Re: A Gripe

Post by Tarquel » Sat Oct 05, 2013 8:22 pm

Can't stand bar staff eating while serving either. It's disgusting.

Tarquel

chunkamunka
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Re: A Gripe

Post by chunkamunka » Sat Oct 05, 2013 11:40 pm

Does that include pickled eggs?
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Boughton Beerman
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Re: A Gripe

Post by Boughton Beerman » Sun Oct 06, 2013 7:37 pm

Yes.

Dixie Normous
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Re: A Gripe

Post by Dixie Normous » Tue Oct 15, 2013 12:57 pm

Customers not washing their hands after going to the bogs. Is probably worse than staff eating behind the bar.

Tarquel
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Re: A Gripe

Post by Tarquel » Tue Oct 15, 2013 9:36 pm

Dixie Normous wrote:Customers not washing their hands after going to the bogs. Is probably worse than staff eating behind the bar.
Why ?

Customers personal hygiene is their own affair - they're not serving anyone. Staff personal hygiene affects everybody.

Tarquel

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Mr W
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Re: A Gripe

Post by Mr W » Tue Oct 15, 2013 10:16 pm

Tarquel wrote:
Dixie Normous wrote:Customers not washing their hands after going to the bogs. Is probably worse than staff eating behind the bar.
Why ?

Customers personal hygiene is their own affair - they're not serving anyone. Staff personal hygiene affects everybody.

Tarquel
I agree with DN totally, I've even seen people coming out of cubiles and not washing hands (a disgusting old geezer in the Pied Bull springs to mind :uzi: ).
He may not be serving anyone but you have to touch the door handle after he has :sick:
Ian

Dixie Normous
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Re: A Gripe

Post by Dixie Normous » Tue Oct 15, 2013 11:08 pm

Tarquel wrote:
Dixie Normous wrote:Customers not washing their hands after going to the bogs. Is probably worse than staff eating behind the bar.
Why ?

Customers personal hygiene is their own affair - they're not serving anyone. Staff personal hygiene affects everybody.

Tarquel

Because if a customer hands over money to a member of staff with dirty hands, then any bacteria will be passed over to the staff member. If the staff member then serves you then any bacteria may be passed on to you.

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Boughton Beerman
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Re: A Gripe

Post by Boughton Beerman » Wed Oct 16, 2013 7:52 am

Yes.

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Handbridge Hophead
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Re: A Gripe

Post by Handbridge Hophead » Wed Oct 16, 2013 8:53 am

Dixie Normous wrote:Customers not washing their hands after going to the bogs. Is probably worse than staff eating behind the bar.
Totally agree Dixie. It's much worse. Often I pull my sleeves down over my fingers to pull open a toilet door after I've notice some jerk walk out without even a quick rinse. Zero tolerance to non-hygiene compliance !

Tarquel
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Re: A Gripe

Post by Tarquel » Wed Oct 16, 2013 7:34 pm

Dixie Normous wrote:
Tarquel wrote:
Dixie Normous wrote:Customers not washing their hands after going to the bogs. Is probably worse than staff eating behind the bar.
Why ?

Customers personal hygiene is their own affair - they're not serving anyone. Staff personal hygiene affects everybody.

Tarquel

Because if a customer hands over money to a member of staff with dirty hands, then any bacteria will be passed over to the staff member. If the staff member then serves you then any bacteria may be passed on to you.
That's secondary contamination, as opposed to the primary contamination of a greasy mark on your glass left by a finger that's just been in someone's mouth. But I take your point - and both practices are bad. The only thing I'd add is that it's easier to train staff than train the general public - especially the pissed general public. The world is full of dirty bastards and you'll never keep them out of pubs. It should be relatively straightforward to keep them from behind the bar though.

And for the record, I always wash my hands.

Tarquel

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jamesb
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Re: A Gripe

Post by jamesb » Wed Oct 16, 2013 7:51 pm

Tarquel wrote:The only thing I'd add is that it's easier to train staff than train the general public - especially the pissed general public. The world is full of dirty bastards and you'll never keep them out of pubs. It should be relatively straightforward to keep them from behind the bar though.
Having run several beer festival bars I'm afraid I disagree. Doesn't matter how many bloody times you tell them.

Present company excluded of course, except one and you know who you are.
James

“When you have lost your inns, drown your empty selves, for you will have lost the last of England.”
Hilaire Belloc, Preface to The Four Men (1911) ...

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